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👋 Welcome to the Redstor Community
Getting Started Checklist
This checklist covers the basics so you can get settled in, find what matters, and start contributing right away.
Personalise your account
Customise your settings
Manage notifications to customise which spaces, members, or threads you want updates on (you’ll still get in-app notifications either way).
Explore and engage
Follow product updates, explore the roadmap, submit a feature request, join early access groups, and take part in discussions and events.
Community Toolkit
Make the most of the Redstor Community
From shaping the roadmap to sharing expertise and celebrating success, discover all the ways you can connect, contribute, and grow.
Product Updates
Stay informed about our latest updates and releases.
Roadmap
See what we're planning and building next by checking out our product roadmap.
Feature Requests
Submit ideas and vote on features to influence our roadmap with real-world challenges that matter to you.
Product Lab
Test prototypes, participate in surveys and share feedback with us.
Discussions
Start a discussion, join a thread, and share your thoughts with the community.
Focus Groups
Join a group for exclusive early access to beta features and the opportunity to shape the experience with your feedback.
Community Tours
Short on time? These bite-sized videos show you everything you need to get started.
Community Guidelines
To ensure a positive and inclusive experience for all members, please follow these community guidelines.
Be kind and respectful
We encourage members to interact with kindness, empathy, and respectful language.
Keep It professional
Ensure all content, including language and images, is suitable for a professional audience.
Foster collaboration
Support each other by sharing knowledge, tips, and insights that help partners succeed.
Core principles
Respect everyone: Treat all members with kindness, respect, and professionalism. Discrimination, harassment, and hate speech will not be tolerated.
Stay relevant: Focus on topics related to cyber resilience, Redstor products, and community growth. Avoid posting irrelevant or disruptive content.
Be constructive: Provide helpful, actionable feedback and engage in discussions that build up the community. Avoid personal attacks or inflammatory remarks.
Protect privacy: Do not share personal, sensitive, or confidential information about yourself or others. Doxing is strictly prohibited.
Foster collaboration: Support each other by sharing knowledge, tips, and insights that help partners succeed.
Content guidelines
No spam: Avoid promotional content, repetitive posts, or off-topic advertisements.
Fact-check first: Share accurate, verified information. Avoid spreading misinformation.
Keep it professional: Ensure all content, including language and images, is suitable for a professional audience.
Moderator expectations
Moderators are here to facilitate positive discussions, enforce guidelines, and ensure a safe environment. If you have concerns, reach out a community leader for support.
Violations & consequences
First offence: Warning and content removal.
Repeated violations: Temporary suspension of account privileges.
Serious breaches: Permanent account ban or legal action if necessary.
How to engage positively
Ask questions: Engage in discussions to learn and share experiences.
Acknowledge contributions: Use the “Like” feature to show appreciation for helpful posts.
Participate in events: Join focus groups, webinars, and early access programs to shape the future of Redstor products.
How to report issues
To report inappropriate content or behaviour, use the "Report" button or contact moderators via email at [email protected].
Together, let’s build a vibrant and collaborative community that supports partner success and advances the mission of cyber resilience.
FAQ
The Redstor Community is a space for customers and partners to connect, share feedback, and shape the future of our products. It’s where real-world challenges meet real-time solutions through collaboration, early access to new features, and open dialogue with the Redstor team.
Your voice helps us build better, faster, and with purpose.
Log a ticket
Experiencing technical issues? Log a support ticket and our team will assist you.
Recovery help
Access our latest knowledge base articles on recovery.
Troubleshooting
Read helpful articles on how to resolve technical issues and errors.